صوت راديو الحياة
Somtimes we can get angry.
Maybe someone has done something to us and we get upset.
Perhaps something is broken and that has made us angry .
Sometimes we can get angry with people.
But as we use angry words with others then that in turn produces angry words from them.
People get defensive so they use angry words back.
When we have something to say to others, perhaps a disappointing word we should use soft words .
Angry words get people defensive but soft words will help people to listen.
Soft words also calm a situation down.
Things may be heated but a soft word takes the sting out of the situation.
Use soft words and see the results.
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